Privacy Policy

Effective from: [date]

1. Who we are

This Privacy Policy explains how C&C Masonry collects, uses, shares, and protects personal information through its Wix website, including quote requests and bookings.

This policy supplements the corporate or parent-company privacy policy that also applies to this website.

2. Information we collect

When you submit a quote request, we collect the information you provide, such as your name, contact details, service information, and message.

When you make a booking, we collect your booking details and information needed to provide the service.

When you make a payment, payment information may be processed by the applicable payment provider.

When you use our website, Wix and Google Analytics may collect technical and usage information, such as device details, browser information, pages visited, and interactions with the site.

3. How we use information

1. Respond to quote requests.

2. Schedule and provide booked services.

3. Process payments.

4. Communicate about services and bookings.

5. Maintain website security.

6. Comply with legal obligations.

7. Understand how visitors use our website and improve it.

We use Google Analytics to measure website activity. We do not use Google Analytics for targeted advertising or retargeting.

We also use AI tools to process visitor information. Details about those tools and their practices must be completed in the checklist below before publication.

4. How we share information

We may share personal information with Wix, which hosts and supports our website, forms, bookings, and related services.

Google Analytics may receive website-use information for measurement and reporting. Payment providers may receive payment information to process transactions.

We may share information with service providers that help us operate our business, with government authorities or courts when required by law, or when reasonably necessary to protect our rights, safety, customers, or website.

Wix maintains information about the providers it uses to operate its platform at Wix's sub-processors page.

We do not sell personal information or share it for targeted advertising or retargeting.

5. Where information is stored

Personal information may be stored and processed through Wix's infrastructure and the services described in this policy. These services may process information outside Connecticut or the United States.

6. Cookies and analytics

Our website uses essential cookies for security, sessions, site stability, and performance.

When permitted by your consent choices, we may use analytics cookies through Google Analytics. Our cookie consent banner and consent mode help manage non-essential tracking.

You can manage cookies through your browser settings. You can also opt out of Google Analytics at Google Analytics Opt-out.

7. How long we keep information

We keep personal information only as long as needed for business or legal purposes. This may include the time needed to handle quote requests, provide booked services, process payments, maintain business records, resolve disputes, protect our website, and meet legal, tax, or accounting obligations.

When information is no longer needed, we delete or anonymize it where reasonably practicable. Wix scheduled data deletion is enabled for the site.

8. Your privacy choices and rights

You may contact us to ask about the personal information we hold about you, request correction or deletion, or ask questions about how we use your information.

Send privacy requests to repairservice@ccchimneys.pro. We may need to verify your identity before completing a request.

You may also manage analytics cookies through the cookie banner or your browser settings.

9. Security

Our website is built and hosted on Wix. Wix secures the underlying platform and infrastructure. C&C Masonry is responsible for managing access to its Wix account and connected services.

We use reasonable measures to protect personal information. However, no method of transmission or storage can be guaranteed completely secure.

10. Children

Our website is not directed to people under 16. We do not knowingly collect personal information from children under 16 through the website.

11. Third-party websites

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to this policy

We may update this Privacy Policy when our services, practices, or legal obligations change. The updated version will be posted on this website with a new effective date.

13. Contact us

C&C Masonry
Email: repairservice@ccchimneys.pro